Never Miss a Call Again with Simple Answered.
Where AI meets the Human Touch to
Elevate Your Customer Experience.
Work From Any
Location, Anytime.
Stay connected and maintain business operations every day of the year, whether you're at home, in the office, or on the move.
How it works.
Step 1: Define Your Business Needs
Share the essence of your business with us. We dive into understanding the common reasons customers call or chat with you.
From new leads to loyal customers, we help you script the perfect responses. You guide the narrative – ensuring each word reflects your brand's voice and values.
Step 2: Seamless Call and Chat Forwarding
Once set up, direct your calls and chats to Simply Answered. Our team is ready 24/7 to represent your business with the warmth and professionalism it deserves.
Whether it's providing business information, scheduling appointments, or taking orders, our receptionists handle it all. Plus, you can modify how we engage with your customers anytime, keeping you in the driver's seat.
Step 3: Stay Updated in Real-Time
With Simply Answered, you’re always in the loop. Access detailed records of all customer interactions through our app, email, or SMS.
Enjoy the convenience of instant notifications, review chat transcripts, or listen to call recordings at your leisure. We can even sync seamlessly with your existing systems for an integrated experience.
As we get to know your business better, we’ll continuously optimize your call flows and interactions based on real insights.
App Features
Phone Call Activity
Keep track of every call with ease. Our app logs all call activities, including timestamps, caller ID, and call duration. Quickly access call history to understand customer interactions and follow up effectively.
Chat Support Activity
Monitor real-time chat engagements directly from the app. View chat histories, response times, and customer queries. This feature ensures you never miss a beat in your online customer interactions.
Calendar & Appointments
Manage your schedule seamlessly. Our integrated calendar syncs with your appointments, allowing easy booking, rescheduling, and reminders. Stay organized and on top of all your meetings and commitments.
Task Management
Organize, prioritize, and assign tasks directly from the app. Whether it’s follow-up calls, customer inquiries, or internal tasks, manage them all in one place.
Reports & Analytics
Gain insights into your business communication with comprehensive reports and analytics. Track performance metrics and service quality. Use these insights to make data-driven decisions and improve customer experiences.
App Features
Phone Call Activity
Keep track of every call with ease. Our app logs all call activities, including timestamps, caller ID, and call duration. Quickly access call history to understand customer interactions and follow up effectively.
Chat Support Activity
Monitor real-time chat engagements directly from the app. View chat histories, response times, and customer queries. This feature ensures you never miss a beat in your online customer interactions.
Calendar & Appointments
Manage your schedule seamlessly. Our integrated calendar syncs with your appointments, allowing easy booking, rescheduling, and reminders. Stay organized and on top of all your meetings and commitments.
Task Management
Organize, prioritize, and assign tasks directly from the app. Whether it’s follow-up calls, customer inquiries, or internal tasks, manage them all in one place.
Reports & Analytics
Gain insights into your business communication with comprehensive reports and analytics. Track performance metrics and service quality. Use these insights to make data-driven decisions and improve customer experiences.
Our trained Business Support Team at Simply Answered provides your customers with consistently exceptional, industry-aligned service in every interaction.
FAQ
Will I be locked in a contract?
No! The service is month to month, you are free to cancel at anytime.
Do you offer options or add-ons to your live call answering plans?
All live answering plans include CRM integration, calendars, appointment setting, LiveChat and tasks management.
Can you transfer my calls to me?
Yes, we can transfer calls to your office, cell or home phone numbers.
Will I need to get a new number?
If you already have a phone number you're using, we will give you a number to transfer those calls. If you do not have a number will can give you one for free.
How long does it take to get started?
After signing up our onboarding team will reach out to get everything set up for you. The entire process takes around 24-72 hours.
How can I sign up for Simple Answered?
Signing up is easy! Just click on 'Click to Sign Up' on our homepage and follow the instructions to get started with enhancing your customer service experience.
Why Us
Advance AI Technology
Human Personalization
Services
>Telephone Answering
>Outbound Call Campaigns
>Appointment Setting
>Calendar Management
>Chat Support
Industries
>Service Providers
>Legal
>Healthcare
>IT Services Support
>Marketing
>Real Estate
>Insurance/Finance
>E-Commerce
Locations We Service
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